Terms of Services

Effective Date: May 31, 2026

This Terms of Use document (“Terms”) governs access to and use of services provided by PT. Click Digital Media (“Click Digital Media,” “Company,” “we,” “our,” or “us”).

1. Acceptance of Terms

By accessing this website, engaging our services, requesting proposals, submitting project materials, or otherwise interacting with Click Digital Media, you agree to be bound by these Terms.

If you do not agree with these Terms, you should discontinue use of the website and services.

2. About Click Digital Media

PT. Click Digital Media is an Indonesia-based creative and digital services company providing, including but not limited to:

  • Video editing services
  • Motion graphics and animation
  • Content production and creative services
  • Advertising creatives and digital media support
  • Marketing-related creative execution
  • Other custom creative and consulting services

3. Scope of Services

All services are subject to agreed project scopes, quotations, statements of work, proposals, subscription agreements, invoices, or written communication.

Deliverables, timelines, revisions, payment structure, and responsibilities may vary depending on project scope.

4. Client Responsibilities

Clients agree to:

  • Provide accurate project information and materials
  • Ensure they have rights to materials submitted
  • Provide timely feedback and approvals
  • Respond within reasonable timeframes to avoid delays

Project delays caused by missing information, delayed approvals, or unavailable assets may affect delivery schedules.

5. Intellectual Property

Unless otherwise agreed in writing:

  • Final approved deliverables become the client’s property upon full payment.
  • Click Digital Media retains ownership of pre-existing tools, templates, frameworks, workflows, know-how, reusable systems, and internal production methodologies.
  • Drafts, rejected concepts, unused materials, and internal working files remain the property of Click Digital Media unless explicitly transferred.

Clients warrant they possess rights to any supplied content.

6. Payments and Billing

Clients agree to pay all fees according to agreed invoices, subscriptions, contracts, or proposals.

Late payments may result in:

  • Project suspension
  • Delayed delivery
  • Additional fees where permitted by law
  • Service termination

All fees are non-refundable unless otherwise stated in writing.

7. Revisions and Approvals

Revision rounds are governed by the agreed project scope.

Requests outside agreed scope may be treated as additional work and billed separately.

Client approval of deliverables constitutes acceptance.

8. Confidentiality

Both parties agree to reasonably protect confidential business, creative, financial, technical, and strategic information shared during engagement.

Confidential information excludes publicly available information or information independently developed.

9. Acceptable Use

You agree not to:

  • Use our services unlawfully
  • Infringe intellectual property rights
  • Misrepresent ownership of content
  • Submit malicious software or harmful materials
  • Abuse, disrupt, or interfere with our systems or operations

10. Third-Party Services

Our services may involve third-party platforms, software, stock assets, AI tools, hosting providers, advertising platforms, editing software, or communication tools.

We are not responsible for interruptions, restrictions, pricing changes, or actions of third-party providers.

11. No Guarantees

Creative and marketing performance may vary.

Click Digital Media does not guarantee business outcomes, sales performance, rankings, audience growth, advertising performance, or commercial results.

12. Disclaimer of Warranties

Services and website materials are provided on an “as available” and “as is” basis to the maximum extent permitted by law.

We disclaim warranties including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, PT. Click Digital Media shall not be liable for indirect, incidental, consequential, punitive, special, or lost-profit damages arising from use of services.

Our total liability shall not exceed fees paid for the specific services giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless PT. Click Digital Media, its officers, employees, contractors, and affiliates from claims arising from:

  • Materials supplied by you
  • Violation of these Terms
  • Intellectual property infringement related to client-provided content
  • Misuse of services

15. Suspension and Termination

We may suspend or terminate services where:

  • Payments remain overdue
  • Abuse or unlawful conduct occurs
  • Project cooperation becomes impossible
  • Terms are materially violated

Outstanding invoices remain payable.

16. Copyright and Intellectual Property Complaints

If you believe materials hosted or distributed through Click Digital Media infringe your copyright or intellectual property rights, contact us with:

  • Your legal name and contact details
  • Description of the claimed infringement
  • Relevant evidence or ownership information
  • Specific URL or location involved
  • A statement made in good faith

We may investigate and remove content where appropriate.

17. Governing Law

These Terms shall be governed by the laws of the Republic of Indonesia.

Disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes may be submitted to competent courts in Indonesia.

18. Modifications to Terms

We may update these Terms at any time.

Continued use of services after changes become effective constitutes acceptance of updated Terms.

19. Contact Information

PT. Click Digital Media
Indonesia

For legal, billing, or service inquiries, please contact us through our official website communication channels.

By using Click Digital Media’s website or services, you acknowledge that you have read, understood, and agreed to these Terms of Use.